From the moment I placed the order online the process was incredibly fast and efficient. Outstanding service and really helpful delivery advice and instructions. None of this "take the whole day off work and we might turn up between 7 and 7" stuff. I was given a very useful slot, the delivery company phoned 20mins before arrival. Brilliant company and delivery service all round!
Everything happened as expected. The website was first class, the girl I spoke to on the phone was super-helpful, and the whole experience was 100 per cent. The delivery men were spot on and I have no hesitation in recommending this company.
Fantastic service, excellent advice, good value and prompt delivery. Table was ordered on Friday and because we live in Jersey, first shipping opportunity was Tuesday. It reached the island on Wednesday morning, I paid the import duty and it was delivered within 2 hours…awesome courier service at this end meant that it arrived in time for my son's birthday. Now we just have to build it….!
I was surprised to find a company that could supply spare parts for our club's table tennis table which have been subject to very enthusiastic youngsters over many years. Excellent products exactly as described with good communication and fast delivery. Thank you
Ordered Thursday, delivered Friday. What more could you ask. Better prices than amazon. Effortless ordering process. When I am in the market for another table or accessories I will go to table-tennis-tables.co.uk as my first port if call!
This looks a good solid table which we have used only once but we are really pleased with it. It is not difficult to put together once you have worked out the instructions! Some of the diagrams are less than helpful and it is impossible to work out what goes where. Fortunately 2 phone calls ( 1 by me, 1 to me) plus an email sorted things out. The company took the order very easily, 2 follow-up emails explained what would happen Re delivery, and delivery was extremely quick though the drivers got a bit lost finding us in the dark and pouring rain! No real problems just a couple of hitches and we are looking forward to getting into TT action.
Whilst other suppliers were competitive on price, the informative and easy to navigate website and quality of the technical advise provided over the telephone gave table-tennis-tables.co.uk the clear advantage.
I placed my order late morning and the table arrived the following afternoon.
Highly delighted with the service and the product.
I phoned to ask if a spare part would be obtainable for my table. The pleasant person on the end of the phone quickly identified the model I own from their records and said they could send me the part. It arrived next day!
Now that is what I call good customer service!
It was good to speak to someone and to be confident that we were purchasing the right table for us. Very helpful and good efficient service.
I recently bought a full size table-tennis top for the family to play with as a gift to my kids. The product was great, just what I wanted and living up to my expectations. High quality and great colour, easy to install. Communication, service, package and delivery were excellent and quick. Delivery at the appointed time.
Would certainly recommend this company and product to others.
Did quite a lot of research before buying our table tennis table. Looked at various companies but this one stands out as being clear, having good choice and when you phone are very helpful and courteous with information on tables. We are delighted with our table and absolutely delighted with the service and delivery from this company. Thanks very much table tennis tables! The only slightly less favourable thing I would say is that the video and instructions for assembling the table could be a bit clearer. Its not easy to see the steps. Having said that we managed to put it together and we are very far from being DIYRers!! Recommend this company. Look forward to years of happy playing.
I spoke to a very polite and helpful gentleman on the phone. He explained the pros and cons of each table. I bought the table on a Saturdayand it was delivered by the Wednesday. The table is excellent. My only gripe is that the salesman did not tell me the table would be delivered unassembled, which is quite an inconvenience.
Hey, these table tennis people really seem to have got it all together. Just a few clicks, and the goods are on their way - that's with no messing about . I've been using their table for a couple of years now - maybe I'm getting better, at least I think so. Anyway, it's good exercise.
If you really want to get going with improving your table tennis, get on to these guys! They will help you!
great advice and good choice; easy ways to compare tables
Verty good website and very informative.
Simple ordering and next day confirmation when delivery would be
On day of delivery driver telephoned to confirm time of delivery,
Very pleased with service.Have not put table together yet but I am sure if there is a problem back up from the company would be there to help
Russell was extremely helpful about the choice of table, and I'm very pleased with the 300S. The delivery guys rang at exactly 1300 to say they would be 20 mins, nice chaps who assembled it and cleared up, no fuss. The table is great, indoor practice for the winter, outside sports planned for summer! Thanks TTT co.uk. - 1st class.
So I bought a Cornilleau Sport 500 Indoor. I live in N. Ireland and spent a while shopping around for the best price. Without doubt table-tennis-tables.co.uk offered the best possible price in the UK - they beat Amazon by £50 and all of their other UK competitors by ~ £85 as they were the only company offering free delivery to NI (others charged ~ £85 for the 105kg delivery).
I did experience minor issues with deliveries but neither were within the sphere of influence of table-tennis-tables.co.uk. Their customer service was excellent, they chased up the couriers and provided me with information whenever I requested. Also as a nice touch they sent me some champagne chocolates to make up for the delivery issues (which were NOT their fault).
Overall a fantastic company with clued in, professional and courteous staff (I dealt with Wendy, Russell and Tom). Buy with confidence knowing that you are getting a great price on quality products backed up by caring customer service - if you live in NI or ROI, literally nobody on the internet can beat their prices!!!
Although the computer system was down at the time of my call, the lady was able to advise me on the difference between two offers and as a result I was able to decide and purchase on line.
I did not see any Stiga bats and had to purchase what available from your range. I would have like to purchase a Stiga table tennis bat with Yasaka rubbers.
It was 40 years ago when used to play and I had forgotten the name until I found my old bat only much after I have placed my order.
I think the Excalibre is good value for money and well made but my expectations were of a different bat.
I am very happy with the speed and efficiency and courtesy of table tennis tables service.
Excellent service, superb delivery, well informed telephone help and the table was exactly as described.
Thank you very much for the service you gave me. Your helpfullness and delivery services are exceptional.. I am looking forward to dealing with you again.
Thank you for the table tennis table (Butterfly indoor junior 3/4 size) which arrived the day after I ordered it and within the hour slot advised. Your website was clear and ordering was straightforward. It was as described on your website and easy to put up. We were worried that it might be too 'junior' for our older teenage children but it was perfect for indoors and big enough for all the family to enjoy. They even took it outside and had fun there too. Argos said it would take at least 2 wks to deliver and Amazon said several days so I'm glad we used your company.
Mrs Pat Pitt
Excellent customer service and table arrived safely on time and took no more than 2hrs to assemble!
Does exactly what it says on the tin and would use them again!
Ordered the table tennis on the Saturday evening, received a phone call on the Monday morning to discuss delivery date and time. Received another phone call a few hours before delivery. The table is brilliant. Excellent service Thank you.
After looking on website. We placed are order, we got a call saying when del would be.. we ordered early to beat christmas rush... It came within a couple of days... I cant say what its like as ive stored it away for Christmas.. i look forward to setting it up on Christmass morning then beating my so
The 'table-tennis-tables.co.uk' website is clearly presented, informative and easy to use. If you need to contact the company by phone for personalised advice they are easy to reach and offer helpful reliable advice. The purchasing process was completed without drama by phone and confirmatory emails advising order placement and delivery date / process were sent immediately. On the delivery date the on-line tracking and advance warning of delivery time phone call worked well and the 2 delivery men were very accommodating. The quality and value for money of the 2 Knight i-S12 table tennis tables plus 8 bats & 24 balls is excellent and we are very pleased.
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