Excellent service from ordering to delivery at such a busy time of the year
Very prompt and efficient delivery.
Will be happy to do business with Go Electical anytime.
I am more than satisfied with the service from Go-Electrical. Not only was their price the best on the internet for the item I wanted, but their delivery service was superb. Not only was it a quick delivery (in itself quite rare these days) but I received text and email notifications at each stage so that I knew exactly when to expect my delivery. To my delight, the delivery was on time too! Top marks, Go-Electrical, I will recommend you to my friends and use you again. Many thanks.
Will shop at this site again. Good prices and very good customer service. Just used my new magimix blender, was worried I might be disappointed because I was also looking at vitamix blenders, am very happy with my magimix and saved myself over £250. Happy days.
I had been researching stand mixers for quite a while before I decided to invest in a Kitchenaid Artisan Mixer. An expensive investment but hopefully worth the money.
When I saw the ad for go-electrical which stated their price, free gifts and free delivery, (which was written in large writing with no exceptions), I decided to take the plunge. I even double checked on a voucher codes website that delivery was free and it was. Or so I thought!
I filled out the order form, and even once I got to the final payment page there was still no mention of free delivery. I decided to pay anyway as the deal was quite good, and phoned go-electrical the next day as I was sure there must have some mistake.
I was informed the next day by their sales person that the courier they used charged extra for delivery to the Highland and Islands of Scotland. Essentially tough luck! There was no way round it. There were definitely no exclusions advertised on the web-site, and if they are there somewhere, then they must be hidden away very well!
I could see the point if I stayed on the islands with several ferries to get there, but I don't.
We stay in a city where Royal Mail/ Parcelforce don't charge any extra to deliver to us.
I am absolutely furious! Please advertise openly about any charges and don't try to win over the masses at the expense of the minority! I have a couple of friends who are looking to purchase Kitchenaids and I will tell them to stay away from go-electrical as they have the same postcode as I do.
A great item with quick delivery- spoiled by the delivery price con.
Considering it was free delivery, item came in no time. Kept informed all the way and on day of delivery i was given an hour slot for when it would arrive !! Absolutely second to none, other companies who charge exhorbitant amounts for delivery for nowhere near such a speedy service should take heed !! To top it all price of the item i bought also beat the price of other companies, an all round great company !! A VERY happy customer !!
My wife uses this company in the course of her work and recommended I try them for the mixer she wanted for christmas. I did and the service was exemplary. I was kept informed all the way from first purchase to it arriving at the door. I cannot recommend them more highly.
I can only but recommend to you this seller of electrcal goods as the best that I have EVER had to deal with, or had dealings with.
My superlatives would do it scance justice. Superlative, exemplary, BEST PRICE AVAILABLE for my item, communications of the highest order.
And do you know that the carrier that they use is in the same first class as this company ? And that you can indeed follow him as he works his way finally arriving with your delivery ?
This was my second purchase from this retailer, having bought a Magimix
recently. The right price, and excellent service.
Have a look at the website before buying elsewhere - you'll get a great deal here !
Bought a vacuum cleaner - Go-Electrical stocked the model I wanted at a good price, and I got a prompt personal reply to my email when I queried slightly late delivery. My only slight quibble is that I'd ordered it to arrive before I had to be away for a couple of days, but it was delivered later than the website promised, so I wasn't in to get the delivery email message or to take delivery. Having said that, a sensible delivery man left it with a neighbour and the details were on the tracking site, so all was well!
bought this product thursday morning from go electrical received it friday morning delivery brilliant the radio was simple to set up excelant value for money. i am well pleased with it. would buy from them again.
Arrived in an amazingly short time from ordering. Lots of information sent by email to track transit. Item is for an Xmas present so haven't tried it yet but feel confident this company would respond appropriately if there was a problem.
Ordered our new food mixer from Go-Electrical because it was the best price on the internet. Almost immediate response and dispatch with courier delivery within two days.
Will certainly check Go-Electrical first for any future purchases.
Received an email the day before telling me my goods would be with me the next day. In the morning I had another telling me what time with a one hour time slot followed by a text message, it was delivered bang on time, other company's could learn a lot from them. Would definitely use again?
Excellent price, excellent service from Go Electric, speedy delivery. So far unused toaster and kettle they look fab, I know they are quality products, already researched read reviews and had these items verbally recommended. So no reservations anyway, but excellent service from Go a Electric. Very pleased with the price saved £'s. On high street prices.
I would always recommend Go-Electrical for the above reasons. They always offer excellent value too, not to mention first class communication, order-tracking and speed of delivery.
Great comms and superb overall service. Item would have been with me the next day except the courier (DPD) let GE down, by stating I was not in. They even claimed they had left a card to say they called. Our CCTV showed no attempt was made by DPD.
The Kitchenaid mixer I bought was not only £45 cheaper than the major stores, but came with a free Cuisinart cast iron frying pan. The package was delivered two days later and the tracking/ETA system employed by the carriers DPD very efficient.
Good website, accurate despriptions of items. Very good price and free delivery by DPD who text to tell you delivery time within 1 hour slot.
Emails sent to me to confirm order, then with invoice/ receipt then another to tell me item dispatched with estimated delivery time. DPD then text you to tell you exact time.
When I phoned just to confirm payment received Go-Electrical person was helpful and pleasant on phone
Overall I highly recommend this electrical on line company.
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