Referanser
Trustpilot øgede konverteringsraten med 32%
Ved Creativ Company tester vi altid nye tiltag grundigt før vi implementerer dem. Efter at have samlet tæt på hundrede kunde-anmeldelser på Trustpilot, testede vi derfor seks versioner af en ny forside. Tre af versionerne viste anmeldelserne, tre versioner var uden anmeldelser. De tre versioner med anmeldelser fra Trustpilot, klarede sig alle signifikant bedre end de tre versioner uden. Den bedste version med Trustpilot øgede konverteringsraten med 32%, i forhold til udgangspunktet. På grund af det fornemme resultat er vi derfor i færd med at implementere Trustpilot i seks andre lande. Produktet kan varmt anbefales.
Anders Lindhardsen, Salgsdirektør, CChobby.dk
Anbefalinger fra kunder har øger salget til førstegangsbesøgende
Hos Billigvoks har vi siden Trustpilots oprindelse benyttet os af deres anmeldelsesplatform. Det har givet tusindvis af glade kunder, der dagligt anbefaler os til nye potentielle kunder. Udover det har vi oplevet en stigning i tilgang af nye kunder - som ganske enkelt har givet et mersalg!
Andreas Højbak, Medejer, Billigvoks.dk
The most effective way of convincing visitors to trust us is to let them hear genuine feedback on an independent forum from real customers.
We at Mazuma Mobile are committed to offering the very best value and service when it comes to recycling old mobiles into cash. We offer service guarantees on our website but by far the most effective way of convincing visitors to trust us is to let them hear genuine feedback on an independent forum from real customers. Using Trustpilot, we’re gathering around 2,500 reviews a month, enabling us to prove to our visitors that that we’re head and shoulders above our competitors in terms of reliability and customer service.
Click here to read the entire case study (PDF)
22% improvement in conversion rate by displaying 'Best in Category' badge
By promoting the "best in category" badge we increased our conversion rate by 22%. This is based on the number of conversions in the 14 days prior to using Trustpilot, and the first 14 days in which we promoted Trustpilot.
View case study (PDF 4 slides)
or visit indigo-herbs.co.uk
35% increase in conversion rate by using Trustpilot Business
Trustpilot Business has been vital to our business. It enables us to better listen to our customers and to improve our customer service. We have also noticed a sharp increase in conversion since deploying Trustpilot reviews on our product pages. Summing up: consumer confidence = better conversion.
View case study (PDF 2 slides)
or visit productpage on diabloskinz.com
Trustpilot provides a vital bridge between Customer Service and Marketing
When answering complaints and generic comments in public, we show that we care about our customers. In that sense, Trustpilot has become the bridge between customer service and marketing.
Click here to read the entire case study (PDF)
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